REVERO Privacy Policy

REVERO offers business automation services to help customers run business efficiently. This requires collecting data about customers and their business. This data is essential to run our services. This policy explains what information is collected, why it is collected, and how we use it.

Collected Information

• Account Data: When you register to use our mobile application, or on our website to use one of our products, or to subscribe to one of our services, or fill in one of our contact forms, you voluntarily give us certain information. This typically includes your name, company name, email address, your phone numbers, address, as well as a personal password. 
• Payment Data: In case of online purchase you provide willingly your credit card details. We never record or store credit card information from our customers, and always rely on trusted third-party for credit card processing, and recurring payment processing. 
• Browser Data: When you visit our website and access our online services, we detect and store your browser language and geolocation, in order to customize your experience according to your country and preferred language. We record a summary of the information sent by your browser, for statistical, security and legal purposes (your IP address, the time and date of your visit, your browser version and platform, and the web page that referred you to our website)
• Customer Database: When you subscribe to any of REVERO online services and create your own database, any information or content you submit or upload is your own, and you control it fully. We only collect this information on your behalf, and you always retain ownership and full control on this data. 

Use of Information

• Account & Contact Data: We use your contact information in order to provide our services, to answer your requests, and for billing and account management reasons. We may also use this information for marketing and communication purposes. We also use this data in aggregated form in order to analyze service trends. 
• Our Partners: If you have expressed interest in using REVERO services or otherwise asked to be contacted, we may also transfer your name, email address, phone number and company name to one of our Partners in your country or region, for the purpose of contacting you to offer their local assistance and services.
• Browser Data: This automatically recorded data is anonymously analyzed in order to maintain and improve our services. We will only correlate this data with your personal data when required by law or for security purposes.
• Customer Database: We only collect and process this data on your behalf, in order to perform the services you have subscribed to, and based on the instructions you explicitly gave when you registered or configured your service. Our Helpdesk staff and engineers may access this information in a limited and reasonable manner in order to solve any issue with our services, or at your explicit request for support reasons, or as required by law, or to ensure the security of our services.

Deleting Information

• Account & Contact Data: You have the right to access and update personal data you have previously provided to us. You can do so at any time by connecting to your account. If you wish to permanently delete your account or personal information for a legitimate purpose, please contact us. We will take all reasonable steps to permanently delete your personal information, except when we are required to keep it for legal reasons, administration, billing or tax reporting reasons. 
• Customer Database: You can manage any data collected in your databases at any time, using your credentials, including modifying or deleting any personal data. 
• Safety Retention Period: we may retain a copy of your data in our backups for safety reasons, even after they are destroyed from our live systems. 

Data Retention

• Account & Contact Data: we will only retain such data as long as necessary for the purpose for which it was collected, as laid out in this policy, including any legal retention period, or as long as necessary to carry out a legitimate and reasonable promotion of our products and services. 
• Browser Data: we will not retain this data unless we need to keep it in relation with a legitimate concern related to the security or performance of our services, or as required by law. 
• Customer Database: we will only retain this data as long as necessary for providing the services to you. If you cancel the service your database may be destroyed. 
• Retention Period: We retain a copy of your data in our backups for safety reasons, even after they are destroyed from our live systems. As part of our Security Policy, we always try to preserve your data from accidental or malicious deletion. As a result, after we delete any of your personal information from our database upon request from you, or after you delete any information from your database, or if you delete your entire database, it is not immediately deleted from our backup systems, which are secured and inalterable. The data could remain stored for up to 12 months in those backups, until they are automatically destroyed. We commit not to use those backup copies of your deleted data for any purpose except for maintaining the integrity of our backups, unless you or the law require us to do so. 

Third Party

Cookies

• Cookies are small bits of text sent by our servers to your computer or device when you access our services. They are stored in your browser and later sent back to our servers so that we can provide contextual content. Without cookies, using the web would be a much more frustrating experience. We use them to support your activities on our website and mobile application. Cookies are also used to help us understand your preferences based on previous or current activity on our website, your language and country, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. 
• You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. Each browser is a little different, so look at your browser's Help menu to learn the correct way to modify your cookies.

Policy Update